Shop online or work with sales to design your gym.

Customer Service

Care Information

Equipment

Our objective is to make equipment that caters optimally for our users’ needs while lasting as long as possible. As with any product, its lifetime depends on how it is used and treated. This guideline presents recommendations on how to care for your Eleiko products to ensure safe training, high longevity and proper function.

The Eleiko product warranty is contingent on following the Eleiko Product Care Guideline. Warranty may be voided for any product damaged due to negligence or faulty use, alteration or improper maintenance, storage, repair, installation or handling by the user. Please note that normal wear and tear is not covered by the product warranty. Warranty claims on products will be reviewed on a case-by-case basis and we take our commitment to quality seriously.

Bars

Any weightlifting bar can be bent or damaged by severe abuse or improper use. Improper use includes, but is not limited to, barbells being dropped while unloaded; dropped on a hard, non-absorbing surfaces or items e.g. asphalt, benches, racks etc. and stored or left loaded on a rack for an extended period.

  • Bars shall only be dropped when loaded with plates, do not drop an unloaded bar.

  • Barbells (bars loaded with plates) should only be dropped on platforms or surfaces designed for lifting such as the Eleiko IWF Weightlifting Platform, or a minimum 30 mm rubber flooring.

  • Always use collars on each end of the bar to prevent plate movement during lifts.

  • Use bars in an indoor climate that is dry, clean, and holds 18-27°C / 63-81°F.

  • Never use the bar if it shows signs of damage or missing parts especially if the sleeve do not rotate properly as this may cause injury.

  • Always use common sense when training and always put safety first.

  • Clean bars in a horizontal position to protect the sleeve.

  • Do not allow bars to get wet or allow cleaning fluid to seep into the area where the sleeve and shaft come together. Moisture in the sleeve can impact bar performance and safety.

  • Brush the knurling/bar with the nylon brush included at time of purchase after each use to remove chalk or dirt. A steel brush may be used only on the Eleiko IPF Powerlifting Competition Bars which do not have a chromed surface.

  • Wipe your bar with a lint free cloth. Apply a mild soap detergent in the cloth when needed, but avoid the area where the sleeve and bar shaft come together and do not allow bars to get wet. Moisture in the sleeve can impact bar performance and safety.

  • For disinfection, we recommend alcohol-free, bleach-free, and o-phenylphenol (OPP) ammonia free wipes.

  • Store bars empty in either the horizontal or upright position.

  • Do not store bars with weights loaded as this could cause the bar to bend.

  • Store bars in an indoor climate that is dry, clean, and holds 18-27°C / 63-81°F.

Weightlifting and Powerlifting Discs

  • Discs shall only be dropped on platforms or surfaces designed for its intended use e.g. the Eleiko IWF Weightlifting Platform or the Eleiko IPF Powerlifting Platform. For any weightlifting activity, we recommend a minimum of 30 mm rubber flooring.

  • Discs shall not be dropped on a hard surface such as concrete or asphalt.

  • Don’t allow discs to get wet.

  • Regularly inspect discs and immediately tighten any screws that may come loose with the appropriate tooling.

  • Consult with Eleiko customer support if there are any uncertainties on how to mount them properly. Never use a disc that has loose screws. Always use collars on each end of the bar to prevent any movement of the discs during the lift.

  • Discs shall be used and stored in an indoor climate that is dry, clean and holds room temperate (ca. 18-27°C). 

Dumbbells

  • Brush knurling and metal handle with a nylon brush to remove any chalk or dirt.

  • Use a mild soap detergent with a microfiber cloth to wipe down product surface.

  • While it is safe to use an alcohol based neutral pH7 solution on the handle or steel elements of a dumbbell, alcohol, ammonia, and chlorine based products will have a long term impact on the rubber dumbbell heads and cause deterioration over time.

  • We recommend alcohol-free, bleach-free, and o-phenylphenol (OPP) ammonia free wipes.

Platforms

  • Vacuum platforms to remove dirt and debris from lifting surfaces

  • Clean/mop the platform with soap and water detergent

  • We recommend alcohol-free, bleach-free, and o-phenylphenol (OPP) ammonia free wipes.

  • Do not use alcohol and chlorine based disinfectants as they can impact the rubber causing it to deteriorate over time.

Benches & Racks

  • Use a mild soap detergent with a microfiber cloth to wipe down product surface.

  • It is safe to use an alcohol based neutral pH7 solution on the steel elements or the benches and racks.

  • We recommend alcohol-free, bleach-free, and o-phenylphenol (OPP) ammonia free wipes.

Apparel & Accessories

Strengthwear Collection

All items in the Strengthwear collection follow these same care instructions. Machine or hand wash with cold water without softener. Hang dry. Do not iron. Do not dry clean. Wash with similar fabrics and colors.

wash-strengthwear_16-5.png
wash-clevercare_16-5.png

Leisure Wear Collections

All items in Eleiko’s Leisure wear collection should follow these same care instructions. Machine wash in 40°C. Hang dry or tumble dry with low heat. Do not iron on print or applications. Do not dry clean. Wash with similar fabrics and colors.

NOTICE! Always follow the care label inside the garment.

wash-leisure_16-5.png

For more details on the care symbols and instructions, you can visit clevercare.info, you find information and guidelines how to reduce climate impact, and minimize your effort, and money caring for fashion the clever way.

Wraps and Sleeves

Follow these care instructions for knee sleeves, knee wraps, wrist wraps and pulling straps.

wash-wraps_16-5.png

Vegetable tanned leather products

Our vegetable leather products (Eleiko WL Premium Belt and Eleiko Pulling Straps) don’t require special treatment, with use the products will continue to soften delivering optimal comfort and long-lasting durability.

If any recommendation is unclear, please contact us at customerservice.fspi@eleiko.com for further information.

Please note that these are general guidelines and do not cover every aspect of using, storing and maintaining your equipment. We advise all users to apply common sense and always put safety first.

This site uses cookies to improve your experience. By clicking, you agree to our Privacy Policy.