When can I expect my order?
Your product will be shipped from Halmstad, Sweden. Please allow 2-5 business days for processing at our distribution centre before your order is shipped.
You will receive a shipping confirmation with tracking when your order leaves our warehouse. Please allow for 2–5 business days for processing at our distribution centre before your order is shipped and another 2-14 days of shipping. Typically, your order will arrive in 4–19 days depending on availability, order size and country.
What types of payment methods do you accept?
See available payment and financing options in your check out as it depends on your region.
Where can I find product information and manuals?
Additional product details and manuals are available for download at each product listing at eleiko.com. If you need additional information, please email us at uk@eleiko.com.
What do I do if I believe my product is faulty or has been damaged during shipping?
If you are at any time experiencing problems with your products, upon delivery or in use, please fill in the Eleiko Complaint Registration Form. Follow the instructions in the form and we will assist you in the matter.
Where can I find product specifications and information?
Detailed product specifications are included at the product listing on shop.eleiko.com. If you have additional questions, please contact our customer support team at uk@eleiko.com.
Where can I find warranty information?
Warranty information is listed in the specification section of each product listing. If any of our products don’t meet your expectation, please send email to uk@eleiko.com.